Privacy Policy

Last updated: October 18, 2025

At Jarkins Lux Travel (“we”, “us”, “our”), we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By engaging with us, you agree to the terms of this policy.

We may collect personal information that you provide to us when you:

• Submit an inquiry or booking request;
• Provide travel documentation (passport/visa details, date of birth, etc.);
• Subscribe to our newsletter, contact us, or fill out forms on our site;
• Use our services (planning travel, booking, etc.).

Typical categories of information include:

• Contact details (name, email address, postal address, phone number)
• Travel­-related details (passport number, nationality, travel dates, frequent‑flyer information, preferences)
• Payment information (credit/debit card details, billing address)
• Other documentation necessary for travel bookings (visa information, special requirements, medical/dietary needs)
• Communications and correspondence with us (emails, messages, phone call records)

• To process and manage your travel bookings and related services (e.g., lodging, flights, transfers).
• To communicate with you about your booking, send confirmations, updates, or travel‑related alerts.
• To provide customer service and respond to your requests or questions.
• To maintain and improve our services, website, and internal business operations.
• For marketing and promotional purposes (e.g., sending you newsletters or travel offers), only if you have opted‑in where required by law.
• To comply with legal and regulatory obligations (e.g., for travel documentation, identity verification, tax or accounting purposes).

Where required by applicable law (for example under GDPR for EU clients), we process your personal information because:

• It is necessary for the performance of the contract (the travel services you request).
• We have your consent (e.g., for marketing communications).
• We have a legitimate interest (e.g., for fraud prevention, managing bookings, improving our services), provided your rights do not override that interest.
• We need to comply with a legal obligation.

We may share your personal information with:

• Travel suppliers and service providers (airlines, cruise lines, hotels, ground transport, tour operators) so that we can fulfil your bookings.
• Payment processors, banks or financial institutions to process your payment information.
• Regulatory or government authorities, when required by law (e.g., customs, immigration, accounting).
• Our service providers, contractors or subcontractors, for business operations (e.g., IT support, CRM systems), under confidentiality obligations.
• Third parties when you request changes or services that involve them.
• In the event of a business sale, merger, or reorganization, we may transfer your personal information to a successor entity (we will seek to require protection of your data).

Because travel bookings may involve third‑party suppliers in other countries, your personal information may be transferred to and stored in countries outside your home jurisdiction. Where such transfers occur, we will ensure appropriate safeguards are in place in accordance with applicable law.

We will retain your personal information for as long as necessary to provide you with our services, to comply with legal obligations, resolve disputes, enforce our agreements and for internal business‑purposes (for example, historical record keeping). After that period, we will securely delete or anonymize your data.

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• The right to access the personal data we hold about you.
• The right to correction of inaccurate or incomplete data.
• The right to request deletion of your data (subject to legal or contractual obligations).
• The right to restrict or object to the processing of your data (for example marketing).
• The right to data portability (in certain cases).
• The right to withdraw consent at any time (for example marketing communications).

To exercise these rights, please contact us at the details below. We may ask you to verify your identity before acting on a request. Note that some rights may be limited or restricted by law.

We maintain appropriate technical and organizational safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system is completely secure, so we cannot guarantee absolute security.

If you have opted‑in to receive marketing communications from us, we may send you offers, promotions, newsletters, or travel inspirations. You may opt out/unsubscribe at any time by following the unsubscribe link in our emails or contacting us directly.

Our website may use cookies, web beacons and similar technologies to enhance user experience, monitor site performance, and analyze usage patterns. You can configure your browser to refuse cookies or notify you when cookies are set—but please note this may affect certain website functionalities.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the “Last updated” date above. Your continued use of our services after any change signifies your acceptance of the amended policy.

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact:
Jarkins Lux Travel
jared@jarkinslux.com